Payment Methods
The checkout page only shows payment methods that are actually available at that moment. If an option is missing, it is not currently open for your order.
Methods we support today
| Method | Details | How it settles |
|---|---|---|
| Alipay | Desktop web payment and mobile web (H5) payment | You are redirected to Alipay's own checkout to complete payment |
| Cash on Delivery (COD) | Pay the courier when your parcel arrives; availability is shown at checkout | The order is processed first and paid for on delivery |
Currency and exchange rates
Prices are based on US dollars (USD). For convenience the site also shows reference conversions in CNY, EUR, GBP, JPY, HKD, KRW and SGD. The amount actually charged is determined by your payment provider, and may differ slightly over time because of exchange-rate movements.
Payment security
- We never store your full payment account password or card PIN;
- Online payments are completed entirely on the payment provider's own checkout page — our site never handles your payment credentials;
- Only ever enter payment details on the melece.com domain, and beware of look-alike pages.
If a payment fails
- Check your connection and that your balance or credit limit is sufficient, then try once more;
- If money was taken but the order still shows as unpaid, do not place a second order. Send your order number and the payment reference to info@melece.com and we will reconcile it;
- Any duplicate payment is refunded back to the original method.
More methods coming
Credit cards, Apple Pay / Google Pay and PayPal are being integrated. Once live they appear automatically at checkout — no application needed.
Questions about payment? See Contact Us or FAQ.